3769636 - Case Customizing: POBJ_TESTTOOL Create successful but Flush dumps with CX_POBJ_PROCESS_OBJECT (EXT_KEY number range missing)

Symptom

In HCM Processes & Forms, processes cannot be started successfully. Users may observe one or more of the following symptoms:

Process does not start successfully.
Work item is not created.
Process does not appear in the process list or inbox.
Messages such as:
- "Work Item Not Found"
- "Workflow Not Started"
Workflow may still be visible in SWIA despite the process failing.
During Case Customizing validation, transaction POBJ_TESTTOOL successfully creates a Process Object, however a dump occurs when selecting Flush.

In ST22, the following dump may be observed:

Runtime Error: UNCAUGHT_EXCEPTION
Exception: CX_POBJ_PROCESS_OBJECT
Program: CL_POBJ_LEVEL=================CP

POBJ_TESTTOOL showing Create successful and Flush resulting in dump]

The dump contains the following error: No number range interval has been specified for the case type Attribute: EXT_KEY

Environment

Fiori 2.0 applications

Product

SAP ERP 6.0

Keywords

POBJ_TESTTOOL, HCM_PROC, Flush, Create, CX_POBJ_PROCESS_OBJECT, CX_SCMG_CASE_ATTRIBUTE, UNCAUGHT_EXCEPTION, CL_POBJ_LEVEL, IF_POBJ_LEVEL_TRANS_HANDLING~FLUSH, EXT_KEY, Internal Number Range, Int.No.Range, SCASE_NUMBERRANGE, SCMGV_CASETYPE, Case Customizing, Case Management, H_FO, H_PO, H_SO, ASR_POBJ, Work Item Not Found, Workflow Not Started, Work Item Creation Failed, Process Not Started, HRASR_DT, Start Process, F3596, Processes and Forms, Workflow, Process Object, SCMGCASETYPE, CL_POBJ_LEVEL, CREATE_LEVEL_DB, Case Type, Flush Dump, ST22, Dump, SCASE

, KBA , PA-FIO-PNF , Fiori Apps for Processes and Forms , PA-AS , HR Processes&Forms , Problem

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