SAP Knowledge Base Article - Preview

3769703 - Cloud Integration SFTP adapter sends JSch keepalive causing security alerts on SFTP server

Symptom

- The SFTP server logs frequent "unsupported request: keepalive@jcraft.com" entries originating from the Cloud Integration IP.
- Security teams may flag this as repeated unsuccessful SSH attempts or a port scan.
- Cloud Integration connectivity tests succeed and no errors appear in CPI message processing logs.
- Basic network reachability (ping) to both the Cloud Integration host and the SFTP server is successful.


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Environment

  • SAP Business Technology Platform
  • SAP Integration Suite
  • Cloud Integration

Product

SAP Integration Suite all versions

Keywords

ssh unsuccessful attempts, sftp keepalive, unsupported request keepalive@jcraft.com, tcp-rst-from-client, jsch, cloud connector, cloud integration, cpi sftp adapter, sftp server logs, idle session, auto disconnect, polling interval, tcp tunneling, ssh channel request, connection resets, Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow

, KBA , LOD-HCI-PI-CON-FTP , FTP, SFTP and SOAP Adapter , Problem

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