Symptom
When the approver receives a task for reviewing a sales document, there's no option to reject it, only approve or request rework.
Environment
SAP S/4HANA Cloud Public Edition
Cause
A sales document that was already approved once cannot be rejected in a second or subsequent approval request.
Resolution
This is the expected system behavior. The document can only be approved or have rework requested.
See Also
Keywords
sales quotation, approval, my inbox, reject button missing, only approve or rework, quotation workflow, approval task, second approval, already approved, rework vs reject, sales document approval, expected behavior, manage sales quotations, inbox task, sales order approval, reject , KBA , SD-SLS-WFL-2CL , Approval Workflows (Public Cloud) , Problem
SAP Knowledge Base Article - Public