SAP Knowledge Base Article - Public

3769754 - No reject option for sales document approval task in my inbox

Symptom

When the approver receives a task for reviewing a sales document, there's no option to reject it, only approve or request rework.

Environment

SAP S/4HANA Cloud Public Edition

Cause

A sales document that was already approved once cannot be rejected in a second or subsequent approval request.

Resolution

This is the expected system behavior. The document can only be approved or have rework requested.

See Also

KBA 3352749 - No Release or Reject button for Sales Document in My Inbox app

Approval Statuses and Authorizations | Help Portal

Keywords

sales quotation, approval, my inbox, reject button missing, only approve or rework, quotation workflow, approval task, second approval, already approved, rework vs reject, sales document approval, expected behavior, manage sales quotations, inbox task, sales order approval, reject , KBA , SD-SLS-WFL-2CL , Approval Workflows (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions