3769872 - Email Signature Is Inserted at Current Cursor Position in Email Quick Create - Service Cloud V2

• When creating an email from a task, the email subject is inserted into the email body below the signature when using one specific email template.
• The issue does not occur when using another email template.
• The problem affects the positioning of the email subject in the email body.
• No error messages are displayed.
• Examples include:
  • The email signature appearing above the email template content.
  • The email signature appearing below the email template content.
  • Different behavior when different email templates are automatically applied.

• SAP Service Cloud Version 2 1.0
• SAP Sales Cloud Version 2 1.0

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• Email Quick Create
• Email Signature
• Kendo Editor
• Signature Placement
• Email Template
• Cursor Position
• Caret Position
• Task Email
• Rich Text Editor
• Email Composer