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SAP Knowledge Base Article - PreviewSymptom
A Business Rule using the "Start Technician Service Review" action sends a feedback email to customers upon activity completion. However, it is unclear where the submitted feedback is stored and how it can be accessed within the system.
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Environment
SAP Field Service and Asset Management
Product
SAP Field Service and Asset Management 1.0
Keywords
rating api, technician service review, customer rating, comments, microservice database, dto, objectrating, query api, access token, grant_type=password, oidc, 401 bad credentials, 403 saml_redirect, fsm configuration, rating storage , KBA , CEC-SRV-FSM-API , FSM API , How To
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