Symptom
Input controls move to filter panel on mobile/iPad instead of staying in their designed position in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud ( Enterprise )
- SAC Mobile Application
Reproducing the Issue
- Login to SAC mobile Application
- Open a story that contains input control
Notice : The input controls appear in the Filter panel rather than in their designed positions.
Cause
By design behavior when a story uses a responsive page and is opened in the mobile application.
Resolution
- Create the story using a Canvas page instead of a responsive page to ensure input controls remain in their designed positions on mobile.
- Activate "Enable mobile support for Canvas Page" in the story settings to access it on the mobile application.
See Also
- refer to: Viewing Stories on Mobile | SAP Help Portal
- refer to: iOS Mobile App Feature Compatibility | SAP Help Portal
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
sac mobile, ipad, input controls, filter panel, input controls panel, responsive page, canvas page, mobile support, story filters, page filters, ios app, story design, filter location, mobile rendering, by design behavior , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public