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SAP Knowledge Base Article - PreviewSymptom
The standard "Summarize a Sales Opportunity" tool in SAP CX AI Toolkit does not display KUT fields (custom extension fields), Opportunity Product data, or other custom/SDK fields. The output is limited to a fixed set of predefined standard fields and cannot be changed from within the standard tool configuration.
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Environment
- SAP CX AI Toolkit
Product
SAP CX AI Toolkit 1.10.0 all versions
Keywords
cx ai toolkit, summarize a sales opportunity, kut fields, custom fields, sdk fields, opportunity items, product data, extensions, merge fields, ai tool builder, opportunity summary, cloud for customer, c4c, prompt template, autocomplete fields , KBA , CEC-AIT , SAP CX AI Toolkit , Problem
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