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3770381 - IBP to CI-DS tasks do not start from IBP, But same tasks run successfully in ci-ds

Symptom

  • Application log shows Error "connection error to HCI system".
  • Error string = 'Error when calling SOAP Runtime functions: <SOAP_FAULT xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>soap:Server</faultcode><faultstring>A problem occurred during the web service call (see details)</faultstring><detail><ns2:WebFaultException xmlns:ns2="http://webservices.dsod.sap.com/"><faultCode>Services:Server</faultCode><faultString>Failed to get datasource connection, Repository=Sandbox (cause: Cannot create PoolableConnectionFactory (SAP DBTech JDBC: [1034]: exceed maximum number of external connections: 16000))</faultString></ns2:WebFaultException></detail></SOAP_FAULT>'
    Fault string = 'Failed to get datasource connection, Repository=Sandbox (cause: Cannot create PoolableConnectionFactory (SAP DBTech JDBC: [1034]: exceed maximum number of external connections: 16000))' 
    Fault text   = 'Error when calling SOAP Runtime functions: <SOAP_FAULT xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>soap:Server</faultcode><faultstring>A problem occurred during the web service call (see details)</faultstring><detail><ns2:WebFaultException xmlns:ns2="http://webservices.dsod.sap.com/"><faultCode>Services:Server</faultCode><faultString>Failed to get datasource connection, Repository=Sandbox (cause: Cannot create PoolableConnectionFactory (SAP DBTech JDBC: [1034]: exceed maximum number of external connections: 16000))</faultString></ns2:WebFaultException></detail></SOAP_FAULT>' 
    Exception text   = 'Application Error' 


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Environment

  • Product: SAP Integrated Business Planning
  • Data Integration Jobs App
  • SAP Cloud Integration for data services  (CI-DS)

Product

SAP Cloud Integration for data services all versions ; SAP Integrated Business Planning all versions

Keywords

ibp, ci-ds, data services, data integration jobs app, application job, datastore agent, no agent configured, connection error to hci system, failed to get datasource connection, poolableconnectionfactory, dbtech jdbc 1034, external connections 16000, soap_fault, webfaultexception, job not starting , KBA , SCM-IBP-INT-DIJ , Data Integration Jobs App , Problem

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