3770497 - Error "Max length 30 of target field exceeded. Source field email_information, email_address: *" during employee PTP replication

When the an employee is replicated from EC to ECP via Point To Point replication an error is generated against the Personal Email address :

Max length 30 of target field exceeded. Source field email_information, email_address *

Message No. HRSFEC_CE_CONV001 

SAP SuccessFactors HCM Core 2605

Employee Central Payroll

1. Open transaction SE38

2. Run the employee replication report RP_HRSFEC_PTP_EE_REPLICATION with the external ID of the affected employee

3. Once completed, check the replication logs in transaction SLG1.

The error is displayed

The replication error HRSFEC_CE_CONV001 is triggered because the personal email address (Email Address Type "P") exceeds 30 characters, which is the maximum field length of P0105-USRID in Infotype 0105.

Additionally, for employees with county code AU (Australia), the replication of the personal email address is a legal requirement. Both the primary email address and the personal email address must be replicated to ECP. For more information, refer to SAP Help Portal - Communication (Infotype 0105) - Australia | SAP Help Portal

To resolve this error, follow the steps below in sequence:

1. Activate the Long User ID for subtype MAIL in V_T591C.
   • The Personnel email address in the "Personal Email" (P) is mapped to subtype MAIL, which is determined by feature 13PF5. Activating the Long User ID option allows the email address to be stored in field P0105-USRID_LONG instead of the standard 30-character field P0105-USRID.
2. If you are also getting this error for Australian employees, or specifically for employees in this area AU, implement  the following SAP Note:
   • 3753597 - Employee Central Payroll - AU: During replication of personal e-mail id, table T591C configuration is not considered
   • This note addresses a program error where the AU replication logic does not consider the V_T591C configuration, which is required for the Long User ID to take effect.
3. Trigger replication for all employees who have the MAIL subtype in PA0105.
   • In the existing PA0105, all email address (IT0105-Subtype MAIL) are saved in field P0105-USRID. After activating the Long User ID for subtype MAIL, the field P0105-USRID will no longer be visible on the PA30 IT0105 screen. Triggering replication for all employees who have IT0105-Subtype MAIL, will replicate the email address to the field P0105-USRID_LONG, making it visible again in PA30 IT0105 screen.

"0105" "email" "email_information" "HRSFEC_CE_CONV001" "email_information" "Max length" "USRID_LONG" "PTP" "replication" , KBA , LOD-EC-ECP-EDR , Employee Data Replication , Problem