SAP Knowledge Base Article - Preview

3770531 - 500 HTTP response code on procedure API in Automation Pilot

Symptom

  • Automation Pilot workflow does not complete;
  • Given workflow item fails;
  • Issue occurs for all users;
  • HTTP request failed: Internal Server Error.
  • Method: POST.
  • Status: 500 Internal Server Error.
  • Response body: "An unexpected error occurred. Please contact support."


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Hyperscalers

Product

SAP Incentive Management all versions

Keywords

automation pilot, http 500, internal server error, procedure api, parameters field, parameter length limit, 1000 characters, post request, workflow failure, transaction.process.run, stored procedure, api limit, pipe-delimited, request body, error 500 , KBA , CEC-SAL-COM-INT , Application Integration , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-CORE , Core Data , Known Error

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