3770560 - Customer account statement run does not send emails simultaneously to CC or BCC recipients.

For the documents created from the customer account statement run, user want the PDF to be sent to two different e-mail addresses for CC or BCC simultaneously.

However, The user cannot find where to configure this setting to automatically send this to two email addresses

SAP Business ByDesign

1. Go to Receivables work center
2. Go to Customer account statement run sub view
3. Search with run ID
4. Select the run ID and click on view report run results
5. Go to attachments tab
6. Under output details, only email to field can be seen.
7. Note that only the "To" email address is maintained, and the run does not utilize CC or BCC fields to send emails simultaneously. 

Customer Account Statements can be sent only to a single recipient, and CC/BCC functionality is not supported.

Even though the output screen displays fields for E-Mail for CC and BCC, these fields remain empty and are not configurable.

This is Similar to Balance Confirmation,
The Customer Account Statement: Supports only one recipient (To email) and it Does not support CC or BCC functionality. 

Customer Account Statements can be sent only to a single recipient, and CC/BCC functionality is not supported.

2913729:How to Add an E-Mail with the Recipient Type CC or BCC to the E-Mail Output of a Document
https://me.sap.com/notes/0002913729 

3654229:How to mass update BCC Email id for Business Documents
https://me.sap.com/notes/0003654229 

KBA , SRD-FIN-ACR , Receivables , Problem