SAP Knowledge Base Article - Preview

3770578 - LeanIX domain inaccessible while workspace deeplink works

Symptom

  • The dedicated domain (yourdomain.leanix.net) for your workspace does not load or is still redirecting to your legacy setup.
  • Direct workspace deeplink (yourdomain.leanix.net/workspacename) is working as expected.


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Environment

  • Product: SAP LeanIX solutions
  • SAP LeanIX MTM Single Sign-on

Product

SAP LeanIX solutions all versions

Keywords

leanix portal, base url not working, homepage not loading, workspace url works, sso, saml, idp mapping, wrong identity provider, domain mapping, authentication error, login failure, mtm, single sign-on , KBA , LIX-MTM-SSO , SAP LeanIX MTM Single Sign-on , Problem

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