Symptom
Pricing conditions are determined based on customer group maintained for Sold-To Party instead of the Payer in sales orders.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Maintain different values for a customer group field (for example, Customer Group 5) for the Sold-To Party and the Payer in business partner data.
- In Set Tax Rate – Sales app, ensure a condition uses that customer group as a key for access.
- Create a sales order where the Sold-To Party and the Payer differ and trigger price determination.
- Observe that the system selects condition records according to the Sold-To Party’s customer group value, not the Payer’s.
Resolution
- By design, customer group fields used in sales order pricing are derived from the Sold-To Party.
- If business requires determining customer group fields from the Payer, submit a feature request so the requirement can be considered for future releases. Refer to: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition - SAP for Me.
See Also
Keywords
Pricing Determination, Sold-to Party, Payer, Customer Group, KVGR5, Tax Condition, Access Sequence, Set Tax Rate - Sales, Pricing Procedure, Partner, VBAK, KNVV , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public