SAP Knowledge Base Article - Public

3770593 - Pricing conditions determined from sold-to party in sales orders - SAP S/4HANA Cloud Public Edition

Symptom

Pricing conditions are determined based on customer group maintained for Sold-To Party instead of the Payer in sales orders.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Maintain different values for a customer group field (for example, Customer Group 5) for the Sold-To Party and the Payer in business partner data.
  2. In Set Tax Rate – Sales app, ensure a condition uses that customer group as a key for access.
  3. Create a sales order where the Sold-To Party and the Payer differ and trigger price determination.
  4. Observe that the system selects condition records according to the Sold-To Party’s customer group value, not the Payer’s.

Resolution

  1. By design, customer group fields used in sales order pricing are derived from the Sold-To Party.
  2. If business requires determining customer group fields from the Payer, submit a feature request so the requirement can be considered for future releases. Refer to: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition - SAP for Me.

See Also

2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition - SAP for Me

Keywords

Pricing Determination, Sold-to Party, Payer, Customer Group, KVGR5, Tax Condition, Access Sequence, Set Tax Rate - Sales, Pricing Procedure, Partner, VBAK, KNVV , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions