SAP Knowledge Base Article - Preview

3770710 - Proficiency scales module missing and skill proficiency levels unavailable

Symptom

  • Unable to create, view, or maintain proficiency levels for skills.
  • The module for maintaining proficiency scales in the Configuration and Settings application is not visible.
  • Skills are treated as generic skills without any associated proficiency level in maintenance screens.
  • Previously assigned proficiency levels are still displayed when editing a person.
  • When creating or editing a skill, a proficiency scale cannot be assigned.
  • When assigning a skill to a person, no option is available to select a proficiency level.


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Environment

  • Product: SAP Field Service and Asset Management
  • FSM System Administration

Product

SAP Field Service and Asset Management all versions

Keywords

proficiency, proficiency scales, skill levels, skills, module missing, configuration and settings, preview mode, advanced skills, microservice, monolith, scheduling, semi-automatic scheduling, automatic scheduling, api, ui not visible , KBA , CEC-SRV-FSM-MDM , FSM Master Data Management , Problem

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