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SAP Knowledge Base Article - PreviewSymptom
When trying to do a data impex upload with Mac, there is error message: "*FILES* is missing from the file. Reupload the file with sufficient data."
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
update, import error, missing sections, csv, zip, macos, finder, __MACOSX, .DS_Store, file format, data import, service cloud v2 , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem
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