3770853 - ATP Remains Red in Customer Demand After Executing Confirmation Update Run

ATP is Red in Customer Demand even after the Confirmation Update Run executed successfully.

SAP Business ByDesign

1. Go to Outbound Logistics Control work center.
2. Go to Automated Actions view and select Confirmation Update Runs sub view.
3. Choose New to create a new Confirmation Update Run.
4. Enter a Run ID XYZ (XYZ represents the Confirmation Update Run ID).
5. In the Products tab under Selection Criteria, add product ABC (ABC represents the product ID).
6. Under Sorting Parameters, add a new row and maintain the following values:
   Criteria: Document Creation Date
   Direction: Descending
7. Choose Save 
8. Choose Set to Active.
9. Select Schedule button.
10. Select Start immediately and choose save.
11. Confirmation Update Run executed successfully.
    
    
12. Go to Customer Demand view.
13. Search for Customer Demand DEF (DEF represents the Customer Demand document ID).
14. The ATP status remains Red even though the Confirmation Update Run executed successfully.

• The Confirmation Update Run can reallocate stock only from existing sales orders whose Customer Demand status is in "Not Released" status.
• Since the existing sales orders are already in Released status, their confirmed quantities are fixed and cannot be reallocated to the newly created sales order.
• As a result, the Confirmation Update Run does not update the ATP status of the newly created sales order.

To make the ATP status green, perform one of the following actions:

Option 1: Reject the Outbound Delivery Request (ODR) for the Sales Orders with the Customer Demand in Released status. Once the ODR is rejected, the Release Status of the corresponding Customer Demand is automatically updated from Released to Not Released.

Option 2: Add sufficient stock for Product ABC, so that the demand can be confirmed.

Option 3: Configure the system to consider incoming receipts during ATP calculation:

1. Go to Product Portfolio work center.
2. Go to Products view and select By Materials sub view.
3. Search for product ABC and choose edit.
4. Select View All and go to Availability Confirmation tab.
5. Set the Availability Check Scope to Stock and All Receipts.

This setting enables the ATP check to consider incoming supplies, such as purchase proposals and production proposals, in addition to the available stock.

ATP Red; Not Confirmed; Sales Order ATP; Confirmation Update Run; Customer Demand Released; Reallocate Stock; Availability Check Scope; Stock and All Receipts; Incoming Receipts; Allocation; ATP Green; Availability Confirmation; On-Hand Stock allocated , KBA , AP-CR-ATP , Available To Promise Check Run , Problem