Symptom
How are AI Unit deductions calculated for the Recruiting AI Features?
Environment
SAP SuccessFactors Recruiting Management
Cause
AI Unit consumption is triggered anytime the following conditions are fulfilled:
- The job is eligible for Assisted Screening, as per business rule, see this page of the guide.
- An applicant becomes Hired by respecting one of the following conditions
- Either status category is one of these: Hired, Prestart, Onboard, Employee, Other Hired status categories
- Or status type is one of these: Hirable, Hired, other Hired statuses
Resolution
Case 1: Assisted Screening ENABLED + Applicant Skills ENABLED: 1 unit is deducted per candidate hired.
Case 2: Assisted Candidate Skills Recommendations ENABLED + Assisted Screening ENABLED + Applicant Skills ENABLED: The units are deducted for both features (skills and recommendations) when the candidate is hired, that's 2 units per candidate hired.
Case 3: Assisted Candidate Skills Recommendations ENABLED + Assisted Screening DISABLED+ Applicant Skills DISABLED: Once Job recommendation is enabled on career site then any new hire (across all jobs) will be charged whether they use Job recommendation or not, thats 1 unit per candidate hired.
See Also
Keywords
ai units consumption, manage skills, recruiting management, job requisitions, job profile, ai-assisted skills matching, premium ai, consumption monitoring, hiring event, business rule, rcm, skills matching, unit tracking, dashboard, access to manage skills button , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public