SAP Knowledge Base Article - Public

3771016 - Error "Query 2CCEPREVIEWQ instance ID has been closed" While Opening Review Customer Projects

Symptom

User faced the error message "Query 2CCEPREVIEWQ instance ID has been closed" while opening review customer projects.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Plan Customer Project app.
  2. Search for the relevant project using the id.
  3. From Related Apps, open Review Customer Project.
  4. Observe the error: "Query 2CCEPREVIEWQ instance ID has been closed".

Cause

  1. The project contains resource demands with zero planned effort, which is not allowed by the underlying query.
  2. A Work Package in the project has a negative Actual Effort Quantity and a zero Planned Effort Quantity

Resolution

For Cause 1:

  1. Identify all resource demands in the project that have zero planned effort.
  2. Update each of these resource demands to a non-zero planned effort value.
  3. Save the changes.
  4. Reopen Review Customer Project and confirm the error no longer occurs.

For Cause 2:

  1. Find the Work Package which has a negative Actual Effort Quantity, for example, using app Display Line Items in General Ledger.
  2. Add a Planned Effort Quantity for the Work Package in Plan Customer Projects.

Keywords

review customer project, plan customer project, 2CCEPREVIEWQ, query has been closed, error opening review customer project, zero effort, resource demands, project forecast, forecast query, instance id, s/4hana cloud public edition, professional services, fixed price projects, app error, project planning , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions