3771101 - Unable to Find the "Enhanced To-Do integration" upgrade in the Upgrade Center

• Unable to find "Enhanced To-Do Integration upgrade" in the Upgrade Center.
• The upgrade is required to be completed to obtain TECHNICAL_USER_INBOX_CEF979F3, which is required as per SAP Help Portal - Creating the Primary Destination with the Technical User | SAP Help Portal 

SAP SuccessFactors HCM Core

1. Login to SuccessFactors
2. Open the Admin Center
3. Navigate to Upgrade Center.
4. Search for “Enhanced To-Do Integration upgrade”.
5. Confirm the upgrade is not listed, and also not available under “View saved/later”.

• The “Enhanced To-Do Integration” upgrade was made universal and later removed from Upgrade Center.
• TECHNICAL_USER_INBOX_CEF979F3 gets created automatically, which was what was being done in the Enhanced To-Do Integration upgrade
• The Enhanced To-Do Integration upgrade is available across all instances without any customer action, and the related To-Do integration components are enabled by default.

You can use the technical user which is mentioned in SAP Help Portal - Creating the Primary Destination with the Technical User | SAP Help Portal, and this should work.

• SAP Help Portal - Creating Destination with the Technical User
• KBA 2196363 - Upgrade Center access permission - SAP for Me 
• KBA 3604883 - Unable to perform any upgrade from Upgrade Center in SAP SuccessFactors - SAP for Me 

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