SAP Knowledge Base Article - Preview

3771133 - Logs older than 3 days is missing in Cloud Logging

Symptom

  • Only logs from the last 3 days are visible in Requests and Logs for cloud foundry applications under Cloud Logging.
  • The retention_period configuration parameter is set to 30 days, but older logs are not available.


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Environment

  • SAP BTP 
  • Cloud Logging service 

Product

SAP BTP core services all versions

Keywords

cloud logging, application logging, cloud foundry, logs missing, retention_period, retention policy, dev plan, size-based curation, storage limit, index deletion, 30 days, only 3 days, opensearch, log retention, plan upgrade , KBA , BC-CP-CLS , Storage & Analytics for Application Logs, Metrics, Traces , Problem

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