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3771166 - CRM_PROVIDER 191 "The payer &1 does not match to the contract &2" is raised when the user changes the payer only during subscription contract processing

Symptom

The user wants to change the Payer only on the Subscription contract header document as well as Subscription Contract(Item) without creating the new subscription contract or contract document. However, the error CRM_PROVIDER 191 "The payer &1 does not match to the contract &2" is raised.


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Environment

  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025

Keywords

Change payer; CRMS4_SOM_CHECK_PAYER_CHNG_EC; CHANGE_SOLDTO_PARTY; NEW_CHANGEORDER , KBA , CRM-S4-SOM , S4CRM: Subscription Order Management , Problem

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