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SAP Knowledge Base Article - PreviewSymptom
The Support user is a special technical account that allows authorized SAP support engineers or partners to securely access a customer’s SAP Business One system for troubleshooting purposes.
The primary way to activate this user is through the Remote Support Platform (RSP). The process involves uploading a System Status Report (SSR).
However, the Support user session expires after 4 hours.
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Environment
SAP Business One
Product
remote support platform for SAP Business One all versions
Keywords
task,upgrade,pl21,synchronization,note , KBA , SBO-RSP , remote support platform for SAP Business One , How To
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