SAP Knowledge Base Article - Public

3771286 - Cash Advance Return Posting Is Incorrect for Expense Reports - SAP S/4HANA Cloud Public Edition

Symptom

An expense report containing a Cash Advance Return is posted incorrectly.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create an expense report with Cash Advance Return in the Concur system.
  2. Post it in the Concur Posting Documents Monitor app and review the journal entry.

Cause

This issue can occur for one of the following reasons:

  • The expense report does not contain a Cash Advance Return entry.
  • An incorrect expense type is used for the Cash Advance Return transaction.
  • A customer-created custom expense type is mistakenly used instead of the standard Cash Advance Return expense type.

In SAP Concur, Cash Advance Return is a special expense type that identifies a transaction line as a repayment of previously issued cash advances. If a custom expense type is created with the same name (Cash Advance Return), users may inadvertently select the custom expense type when creating the expense report, resulting in incorrect posting.

Resolution

When creating an expense report in SAP Concur that includes a cash advance repayment, ensure that:

  1. A Cash Advance Return entry is added to the expense report.
  2. The expense type selected for the repayment transaction is the standard Cash Advance Return expense type.

Keywords

concur, cash advance return, cashAdvanceTransactionType, transaction type, expense report integration, s/4hana cloud, cash advance application, travel expense integration , KBA , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions