3772039 - SAP BusinessObjects Enterprise (BOE) platform fails to start or Web Intelligence number/date formatting errors on Linux.

Symptom

SAP BusinessObjects Enterprise (BOE) platform fails to start or Web Intelligence number/date formatting errors on Linux. The Java class `com.businessobjects.i18n.monofmtlib_jni.monofmtlib` fails to initialize, and the following errors appear in the logs:

```

java.lang.ExceptionInInitializerError

at com.businessobjects.i18n.monofmtlib_jni.monofmtlib.<clinit>(monofmtlib.java)

Caused by: java.lang.UnsatisfiedLinkError: /tmp/.<random>.so: /tmp/<file>: failed to map segment from shared object

```

or simply:

```

com.businessobjects.i18n.monofmtlib_jni.monofmtlib (initialization failure)

```

Once the class initialization fails, it fails permanently for the lifetime of the JVM — any subsequent call to any method of the class will throw `NoClassDefFoundError`. This impacts number and date formatting across all BI content (WebI reports, dashboards, etc.).

Environment

SAP BusinessObjects Business Intelligence Platform 4.X
Web Intelligence (WebI)
Red Hat Enterprise Linux 8 (RHEL 8)
Hardened / security-restricted Linux environments (financial institutions, government)

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

monofmtlib_jni, monofmtlib, RHEL 8, Red Hat, noexec, ExceptionInInitializerError, UnsatisfiedLinkError, NoClassDefFoundError, java.io.tmpdir, native library, JNI, SELinux, formatting, WebI, BOE, initialization failure, Linux

, KBA , BI-RA-WBI , Web Intelligence , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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