SAP Knowledge Base Article - Preview

3772044 - dynamic property layout condition not applied when field is empty, button hidden unexpectedly

Symptom

  • The Dynamic Property (Layout Condition) intended to hide a button only when code field equals "XYZ" is in place.
  • When code field equals "ABC", the button is available as expected.
  • When code field is not populated (empty), the layout condition does not take effect as expected, and the button becomes unavailable (hidden).


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Environment

  • Product: SAP Sales Cloud Version 2
  • Extensibility for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

dynamic property, layout condition, is null, empty field, uninitialized field, payload, visibility rule, convert to opportunity, lead, button hidden, condition evaluation , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Problem

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