Symptom
- After a system refresh, real Compensation Statements and Personal Variable Pay Statements are visible on the employee profile.
- Statements are visible in the Compensation section (including via proxy access).
Environment
Product: SAP SuccessFactors Compensation
Reproducing the Issue
- Proxy as a user.
- Open the user’s profile and navigate to the Compensation section.
- Open the Compensation Statements and Variable Pay Statements card and observe real statements are visible.
Cause
Real compensation and variable pay statements were copied during a system refresh and remained visible on employee profiles.
Resolution
- Go to Compensation Home.
- Open the relevant compensation template.
- Navigate to Complete Compensation Cycle.
- Select Reward Statements.
- Choose Recall Statements.
- Select the option: “Recall by statement template. All statements based on the personal statement template selected for this plan are recalled.”
- Confirm the recall. After completion, the statements will no longer be visible to users.
See Also
Keywords
recall statements, personal reward statements, compensation statements, variable pay statements, delete statements, remove statements, system refresh, stage instance, reward statements tab, recall by statement template, complete compensation cycle, employee profile, proxy access, visibility, anonymize , KBA , LOD-SF-CMP-PS , Personal Statements , Problem
Product
SAP SuccessFactors Compensation all versions
SAP Knowledge Base Article - Public