Symptom
Customer Invoice Request is not created for a Sales Order line item with item type "Product - Consignment Fill-Up".
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Sales Orders work center.
- Select the Sales Orders view.
- Search for Sales Order XYZ (where XYZ represents the Sales Order ID).
- Click Edit and View All.
- Navigate to the Items tab.
- Select the relevant line item.
- Open the Details sub-tab.
- Observe the following:
Delivery Status: Finished
Invoice Status: Not Relevant
Cause
The sales order item is created with the item type Product - Consignment Fill-Up.
Consignment Fill-Up items are not invoice-relevant. Only items with the item type Product - Consignment Issue are invoiceable.
Therefore, the system does not create a Customer Invoice Request for Consignment Fill-Up items, and the Invoice Status is displayed as Not Relevant.
Resolution
This is the standard system behavior.
See Also
Keywords
Customer Invoice Request; Sales Order; Consignment Fill-Up; Consignment Issue; Invoice Status Not Relevant; Invoice Relevant; Invoiceable Item; Invoicing; Sales Order Item; Consignment Process; Customer Invoice; Delivery Status Finished; Not Relevant; CIR Not Created , KBA , AP-CI , Customer Invoice Processing , AP-SLO-SO , Sales Order , SRD-CRM-ORD , Orders & Contracts , How To
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