SAP Knowledge Base Article - Public

3772140 - Customer Invoice Request Not Created for Product - Consignment Fill-Up Items

Symptom

Customer Invoice Request is not created for a Sales Order line item with item type "Product - Consignment Fill-Up".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Search for Sales Order XYZ (where XYZ represents the Sales Order ID).
  4. Click Edit and View All.
  5. Navigate to the Items tab.
  6. Select the relevant line item.
  7. Open the Details sub-tab.
  8. Observe the following:
    Delivery Status: Finished
    Invoice Status: Not Relevant

Cause

The sales order item is created with the item type Product - Consignment Fill-Up.

Consignment Fill-Up items are not invoice-relevant. Only items with the item type Product - Consignment Issue are invoiceable.

Therefore, the system does not create a Customer Invoice Request for Consignment Fill-Up items, and the Invoice Status is displayed as Not Relevant.

Resolution

This is the standard system behavior.

See Also

Consignment Fill-up Process | SAP Help Portal

Keywords

Customer Invoice Request; Sales Order; Consignment Fill-Up; Consignment Issue; Invoice Status Not Relevant; Invoice Relevant; Invoiceable Item; Invoicing; Sales Order Item; Consignment Process; Customer Invoice; Delivery Status Finished; Not Relevant; CIR Not Created , KBA , AP-CI , Customer Invoice Processing , AP-SLO-SO , Sales Order , SRD-CRM-ORD , Orders & Contracts , How To

Product

SAP Business ByDesign all versions