Symptom
Custom card content under Organizational Updates is not reflecting the latest updates saved in Manage Home Page
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Navigate to the legacy Home Page.
- Under Organizational Updates, open the affected custom card
- Observe that the displayed content does not reflect the latest updates made in Manage Home Page configuration.
- Verify the content in Manage Home Page, where the updated version is visible.
Cause
The content was updated only for a single language. Users accessing the system in other languages continue to see the previously maintained content for their respective locale.
Resolution
To resolve the behavior ensure that the custom card content is maintained consistently across all enabled languages in the system:
- Go to Manage Home Page and click on Organizational Updates
- Open the relevant custom card and click on pencil icon to edit it
- Follow until the Navigation section (Section 3) of the custom card
- Use the language dropdown to switch between all enabled languages and update and validate the content for each language to ensure consistency.
- Save the changes.
Keywords
organizational updates, home page, translation, language, custom card, manage home page, navigation, sf, sfsf, successfactors, manage home page, update, updated, updating, changing, change , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , LOD-SF-PLT-LHOM , Legacy Home Page , Problem
SAP Knowledge Base Article - Public