3772299 - Unable to Submit Sales Order Due to Missing Payment Term Configuration

The Sales Order cannot be submitted, and no error message is displayed.

SAP Business ByDesign 

1. Go to the Sales Orders work center.
2. Navigate to the Sales Orders view.
3. Search for the Sales Order ABC (where ABC is the Sales Order ID), click Edit button and select View All.
4. Click the Submit button. The Release Order option is unavailable. 
   
   

The payment term DEF maintained in the Sales Document is not available in Business Configuration (where DEF represents the payment term).

As a result, the system is unable to determine the payment term which result to the issue.

Please identify the specific business scenario before proceeding with the solution below.

1. If payment term DEF is no longer required, replace it with a valid payment term.
   To check the valid payment term:
   1. Go to the Business Configuration work center.
   2. Select Overview, search for "Accounts", and open Accounts.
   3. Select Manual Payment Terms.
   4. All the valid payment terms are listed, choose one and use it in the sales document.
2. If payment term DEF is intended to be used, restore it by following the steps below (Refer to KBA 3690559 - How to Restore Deleted Payment Terms ):
          1. Go to the Business Configuration work center.
          2. Select the Implementation Projects view.
          3. Select the implementation project and click on the Open Activity List button.
          4. Navigate to the Fine-Tune step.
          5. Open Fine Tuning Activity 'Accounts'.
          6. Click on the Maintain Payment Terms hyperlink.
          7. Click on Restore Defaults button.
          8. Select payment terms XYZ from the list and click on Restore.
          9. Click on Save and Close.

Note: Only standard payment terms deleted previously can be found. Customized payment terms cannot be retrieved. You need to recreate the customize payment terms again.

After correcting the payment term configuration, recreate or process the Sales Order again.

KBA 3690559 - How to Restore Deleted Payment Terms 

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