Symptom
Request password for communication user e.g. CUSTOMER_SAP_COM_0193
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
Resolution
Communication user passwords cannot be retrieved, a new password must be proposed when the current password is unknown.
- Open the app Maintain Communication Users and select the relevant communication user.
- Use Propose Password to generate a new password.
- Do not forget to update dependent integrations that store this password (for example, Cloud Identity Services Identity Provisioning (CUSTOMER_SAP_COM_0193)):
-
- Sign in to the administration console and go to Identity Provisioning -> Source Systems, Target Systems, or Proxy Systems.
- Select the system representing SAP S/4HANA Cloud.
- Open the Properties tab, update the Password property to the newly proposed password, and save.
- Run the Identity Provisioning job to validate connectivity.
See Also
Keywords
communication user password, propose password, maintain communication users, communication arrangement, used by communication arrangements, identity provisioning, ips, cloud identity services, basic authentication, api authentication, sap_com_0193, password reset, integration, s/4hana cloud, managebusinessuserin , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem
SAP Knowledge Base Article - Public