SAP Knowledge Base Article - Public

3772509 - Event notification subscription shows "duplicate id ajaxServiceErrorShowMore" error when accessed via proxy, successfactors platform

Symptom

  • When accessing the Event Notification Subscription page via proxy, a popup error appears.
  • The same page opens without error when accessed directly (not via proxy) by the user with permissions.
  • Error message: Error: adding element with duplicate id 'ajaxServiceErrorShowMore'

Environment

  • Product: SAP SuccessFactors Platform
  • Integration Center

Reproducing the Issue

  1. Log in and proxy as another user who has permissions to use Event Notification Subscription.
  2. Navigate to Event Notification Subscription.
  3. Observe the popup error: Error: adding element with duplicate id 'ajaxServiceErrorShowMore'.

Cause

Accessing Event Notification Subscription via proxy is not supported; this feature is not included in the list of proxy-supported modules/features.

Resolution

  1. Note that proxy access to Event Notification Subscription is not supported per proxy access limitations.
  2. Access the Event Notification Subscription page by logging in directly with a user account that holds the required permissions (do not use proxy).
  3. For administrative tasks related to Event Notification Subscription, use direct login with appropriately permissioned users.

See Also

Refer to: Important Notes on Proxy Access

Keywords

event notification subscription, proxy error, duplicate id, ajaxServiceErrorShowMore, integration center, intelligent services, ui error, sapui5 duplicate id, proxy limitation, not supported via proxy, admin access, permissions, event notifications, popup error, successfactors platform , KBA , LOD-SF-INT-INC , Integration Center , Problem

Product

SAP SuccessFactors Platform all versions