SAP Knowledge Base Article - Preview

3772553 - When search activity in Dispatching Board, error: "Cannot focus on activity: 'Either activity or technician/team could not be found'"

Symptom

  • When searching and selecting an activity on the Planning/Dispatching Board, the activity is not displayed.
  • Error message shown: "Cannot focus on activity: 'Either activity or technician/team could not be found'".


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Environment

SAP Field Service Management 1.0

Keywords

cannot focus on activity, either activity or technician/team could not be found, planning board, dispatching board, activity not displayed, service assignment, technician missing, responsible null, startdatetime enddatetime, time window inconsistency, activity search error, booking failure, technician not found, fsm board error, assignment inconsistency , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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