SAP Knowledge Base Article - Preview

3772640 - PCC Payroll Activity : Technical service error while executing activity

Symptom

  • While starting the step from 'Manage Payroll Activity' one technical error is showing as "Sorry, a technical service error occurred! Please try again later."
  • Start button of step is not working correctly in 'Manage Payroll Activity' although step has been configured correctly on 'Set up Payroll Activity'.

    Disclaimer : "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • Human Capital Management (HCM)
  • Payroll Control Center (PCC)
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central Payroll 2.0 ; SAP SuccessFactors HCM Core all versions ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA

Keywords

pcc, payroll control center, payroll simulation, technical service error, pyt_adm_transaction, configuration, inactive fields, manage payroll activities, activity list, simulation error, error message, pcc step configuration , start button, activity list , 'Sorry, a technical service error occurred!' , step not running , In the context of Data Services an unknown internal server error occurred  , KBA , PY-XX-PYP , Payroll Control Center , Problem

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