SAP Knowledge Base Article - Preview

3772646 - PCC Payroll Activity : Technical service error is coming while activating a new recurrence in 'Manage Payroll Activity'.

Symptom

  • An error occurs when trying to activate a new recurrence of Activity list under the Manage Payroll Activities tab.
  • Unable to start a new recurrence of previously created Activity list although recurrence details has been correctly maintained under 'Plan Payroll Activity'.
  • Technical error is showing as 'Sorry, a technical service error occurred!'

    Disclaimer : "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 






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Environment

  • Human Capital Management (HCM)
  • Payroll Control Center (PCC)
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central Payroll 2.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA

Keywords

manage payroll activities, recurrence activation, technical service error, http 500, internal server error, data services, pcc, payroll control center, activity list, deleted activity reference, plan payroll activities, reset recurrence, activate recurrence, plan payroll activity , KBA , PY-XX-PYP , Payroll Control Center , Problem

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