3772651 - Interviewer availability not displaying - SmartRecruiters

The calendar integration with Microsoft 365 is enabled and active. However, interviewer free/busy availability is not loading when scheduling interviews, and calendar availability does not display.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”

Notes:

• Some of the links below will redirect you to the SmartRecruiters Help Center, which is hosted and maintained by SmartRecruiters. The content, security, and privacy practices of that portal are governed by SmartRecruiters' terms and policies.
• To access content on the SmartRecruiters Help Center, you must be authenticated and logged in with a valid SmartRecruiters user account. For more information how to access SmartRecruiters Help Center, refer to 3718125.

SmartRecruiters for SAP SuccessFactors

SR, interview, calendar, Microsoft, Azure, Entra, 365, permission, graph, API, consent, availability, scheduling, primary email, UPN, user principal name , KBA , MNA-SR-JOB-IVW , Interviews , MNA-SR-INT-CAL , Calendar Integration , Problem