3772701 - Lower-Level Roles are not Excluded from Recommended Roles when Using a Custom Field to Define Role Level in Growth Portfolio

After configuring a custom field to exclude lower-level roles as per product documentation, lower-level roles still appear in Growth Portfolio under Recommended Roles (Top Matches).

• SAP SuccessFactors Succession & Development
• Career Worksheet

1. Log in
2. Navigate to Growth Portfolio.
3. Open Explore Recommended Roles, then Recommended Roles.
4. Observe that lower-level roles are displayed under Top Matches despite the exclusion configuration via a custom field.

Product defect: the custom role level values were treated as strings (varchar) instead of numbers, causing incorrect comparisons (for example, '2' > '11') and preventing exclusion of lower-level roles.

1. Product engineering are delivering a fix for this issue in the next release.
2. Temporary workaround(optional until the update is available): standardize all custom role level values to the same number of digits (for example, 01–09, 10–19) so string order aligns with numeric order.

Exclude Lower-Level Roles from Recommendations Using a Custom Field | SAP Help Portal

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