3772720 - Attachment field missing in Change Address in Quick Actions - SAP SuccessFactors Employee Central

The attachment field configured for the Address portlet does not appear when initiating an address change through Quick Actions > Manage My Data > Change Address. However, the attachment field is visible when editing the address directly from the employee profile.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HCM Suite

1. Navigate to Home Page
2. Go to Quick Actions > Manage My Data
3. Select Change Address
4. Observe that the Attachment field is not displayed
5. Navigate to the employee profile
6. Edit the Address portlet directly
7. Observe that the Attachment field is available

Attachments are currently not supported for Address changes when performed via Quick Actions.

 

This behavior is expected by current system design. The requirement for attachment support in Address Quick Actions has already been submitted as a potential enhancement through the Customer Influence program. Customers are encouraged to review and vote on the following enhancement request to help prioritize it for future consideration: Improvement Request Details - Customer Influence 

SAP Guide:

• Differences Between Quick Actions and Self-Service Transactions | SAP Help Portal
• Enhancements to Employee Central Quick Actions | SAP Help Portal

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions