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3772730 - The Sold To Email field on an invoice reconciliation document is not editable

Symptom

I notice that the Sold To Email field on an Invoice Reconciliation (IR) document is read-only and cannot be modified. The field displays the email address of a user who is no longer active in the organization, and I am unable to update it to a valid user.


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Environment

SAP Ariba Buying and Invoicing

Product

SAP Ariba Procurement, cloud edition all versions

Keywords

sold to email, soldtoemailaddress, read only field, invoice reconciliation, non-po invoice, invalid requester exception, former employee, inactive user, on behalf of, requester field, ir exception, supplier invoice, cxml, field not editable , KBA , BNS-ARI-INV-VE , Invoice Validation & Enrichment , Problem

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