SAP Knowledge Base Article - Preview

3772795 - Service order replication from service cloud v2 via cpi to s/4hana public cloud fails with "no chart of accounts can be determined for sales org"

Symptom

  • An error occurs during the replication of Service Orders from SAP Service Cloud V2 to SAP S/4HANA Public Cloud through SAP CPI.
  • The issue is observed for Service interface API_SERVICE_ORDER_SRV in S4 cloud 
  • Error observed: "No chart of accounts can be determined for sales org."


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Environment

SAP Sales Cloud and SAP Service Cloud Version 2 

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

service order replication, service cloud v2, s/4hana public cloud, cpi, api_service_order_srv, chart of accounts determination, no chart of accounts can be determined for sales org, sales organization missing, value mapping, integration error, replication failure, aif error, organizational data, distribution channel, division , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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