SAP Knowledge Base Article - Public

3772841 - "Copy User" Action is Still Visible for "Learning Only" Users

Symptom

The Copy User action available within Learning Administration on a Learning-Only User record is still available after published deletion date.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Reviewing feature noted in Deprecation of Copy User of What's New Viewer for Copy User feature to be deleted still exists for Learning only users.

Cause

Feature was unable to be fully removed/deleted within 1H2026 release.

Resolution

Feature is still no longer supported as it has been deprecated and should not be used as it does not trigger any IAS/IPS updates especially for Learning-only users (i.e. external site users or native learning users).
What's New Viewer Help Guide will be updated TBD with no current ETA when the action will be fully removed or deleted.

See Also

Deprecation of Copy User

Keywords

sap, sf, successfactors, success, factors, learning, lms, copy, user, deleted, delete, learning-only, only, feature, deprecated, validated, vsaas , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-USR , User Entity , Problem

Product

SAP SuccessFactors Learning 2605