SAP Knowledge Base Article - Preview

3772849 - Determining Calculation Between Date Time Fields to Return Hour Results

Symptom

You created a determination to perform calculations between Date Time fields and noticed that the result is returned in Hours instead of Days or Years.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Determinations, Date Time Fields, Calculation, Hours, Days, Years, ISO 8601 Duration, External Hooks, Duration Fields, Custom Logic Engine, Profiles, System Settings, Extensibility Administration, Duration Patterns , KBA , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , How To

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