3772850 - Why has an Activity Item not been distributed to all users assigned to a User Role?

An activity item is created and the actor is “[UserRole].”
The user role has more than 100 associated users.
When the activity item is distributed, some users are missing in the “Person who has received work item” field.

Production and non-production environments

SAP Fieldglass Vendor Management System all versions

Activity Item, User, Received, Distributed, Actor , KBA , BNS-FG-AI-MNG , Activity Items - Manage , Problem

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