Symptom
- Unable to make the “Pronouns” field mandatory.
- The asterisk (*) indicating a required field is not visible for the Pronouns field.
- Selecting “No selection” for Pronouns results in an application error.
- An application error occurred. Please try again later, or notify support if the issue keeps occurring.
Environment
SAP SuccessFactors Employee Central: Spotlight
Reproducing the Issue
- Go to Manage Business Configuration > Employee Profile > Standard > Pronouns and set the field to Mandatory.
- Open People Profile and observe that the Pronouns field does not show the required asterisk (*).
- In People Profile, set Pronouns to “No selection” and observe that an application error occurs "An application error occurred. Please try again later, or notify support if the issue keeps occurring ".
Cause
Issue with Pronouns field.
Resolution
This issue will be fixed in 2H 2026 (b2611) release, for preview environment on 12 October 2026 and for production environment on 13 November 2026.
Keywords
INC28878434, pronouns, mandatory, required field, asterisk missing, no selection, application error, people profile, profile header ribbon, employee profile, standard fields, manage business configuration, pronouns required, field validation, cpp, header ribbon, ECT-274328, ECT-274434, An application error occurred. Please try again later, or notify support if the issue keeps occurring, , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , Known Error
SAP Knowledge Base Article - Public