SAP Knowledge Base Article - Public

3772893 - The Pronouns field cannot be configured as mandatory in Spotlight, and the required asterisk (*) is not displayed next to the Pronouns

Symptom

  • Unable to make the “Pronouns” field mandatory.
  • The asterisk (*) indicating a required field is not visible for the Pronouns field.
  • Selecting “No selection” for Pronouns results in an application error.
    • An application error occurred. Please try again later, or notify support if the issue keeps occurring.

Environment

SAP SuccessFactors Employee Central: Spotlight

Reproducing the Issue

  1. Go to Manage Business Configuration > Employee Profile > Standard > Pronouns and set the field to Mandatory.
  2. Open People Profile and observe that the Pronouns field does not show the required asterisk (*).
  3. In People Profile, set Pronouns to “No selection” and observe that an application error occurs "An application error occurred. Please try again later, or notify support if the issue keeps occurring ".

Cause

Issue with Pronouns field.

Resolution

This issue will be fixed in 2H 2026 (b2611) release, for preview environment on 12 October 2026  and for production environment on 13 November 2026.

Keywords

INC28878434, pronouns, mandatory, required field, asterisk missing, no selection, application error, people profile, profile header ribbon, employee profile, standard fields, manage business configuration, pronouns required, field validation, cpp, header ribbon, ECT-274328, ECT-274434, An application error occurred. Please try again later, or notify support if the issue keeps occurring,  , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , Known Error

Product

SAP SuccessFactors Employee Central 2605