3773140 - Rehire with Old Employment Not Converted to Employee After Start Date Due to Missing Timezone in JobInfo – Onboarding

• In a rehire with old employment scenario, the candidate does not appear as an employee after the start date despite Manage Pending Hires being completed.
• Process status is Open and Hire status is Hired, but the user remains external after the Candidate to Employee conversion job runs on the start date.

SAP SuccessFactors Onboarding

1. Complete a rehire with old employment via Manage Pending Hires so that Process status = Open and Hire status = Hired.
2. Ensure the ONB start date conversion job (Candidate to Employee conversion) is scheduled to run on the user’s start date.
3. On the start date, observe that the user does not appear as active in Employee Central.

• The Timezone field is not maintained in the JobInfo entity.
• The onboarding start date conversion job requires the Timezone field in Job Information to be populated. Since this field was missing, the candidate was not converted to an active employee during the onboarding start date conversion process.

1. Verify that the Job Information field “timezone” is enabled in Manage Business Configuration.
2. Maintain the Timezone value in the Location Foundation Object so each relevant Location has a valid timezone.
3. Create an onInit business rule on the JobInfo entity to set JobInfo.timezone based on JobInfo.location.timezone when a Location is provided.
4. Additionally, create or retain an onChange business rule on JobInfo.location to set JobInfo.timezone = JobInfo.location.timezone.
5. Assign the rules:
   • Add the onInit rule to JobInfo.
   • Add the onChange rule under JobInfo > location field details.
6. Ensure the ONB start date conversion job is active as a recurring job.
7. Test with a rehire case and confirm the candidate is converted to an internal employee on the start date.

• Refer to: 3101514 - Onboarding Start Date Conversion Job running before Start Date and converting the candidates to internal employees
• Refer to: 2080587 - How to Sync Correct Timezone to Public Profile in Employee Central
• Refer to: 3423980 - Rehire with old employment employee not converted after start date - Onboarding

onboarding, rehire with old employment, start date conversion job, manage pending hires, mph, candidate to employee, not converted, remains external, employee central, jobinfo timezone, location timezone, oninit rule, onchange rule, onb2convert external user on start date job, obx , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem