3773206 - Learning library enhanced search appears case sensitive for compound words

Learning Library search (enhanced search) shouldn't be case sensitive.

SAP SuccessFactors Learning

1. Open Learning Library and use enhanced search.
2. Enter a compound keyword in all lowercase (for example, "powerpoint") and observe no or fewer results.
3. Enter the same keyword using camel case (for example, "PowerPoint") and observe that results are returned.

The search index analyzer splits certain compound terms (for example, “PowerPoint”) into separate tokens (for example, “power” and “point”). Because no combined “powerpoint” token exists in the index, queries for “powerpoint” (all lowercase) do not match, which presents as case-sensitive behavior.

A fix to adjust the analyzer behavior is planned for the 2611 release.

• refer to: SAP Note 3511612
• refer to: SAP Note 2799272
• refer to: SAP Note 3756825

learning library, enhanced search, case sensitive, camelcase, compound words, tokenization, analyzer, search results, keyword search, title search, lms search, lowercase, uppercase, ilx, 2611, lms , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem