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3773223 - CCMS Agent Availability 0 %

Symptom

  • A monitored host was registered as described in note 2567804:

2567804 - CCMS/ST06: OS-Monitoring of SAP HANA or standalone databases

  • The agent is no longer working correctly.  In RZ20 -> SAP CCMS Technical Expert Monitors -> Selfmonitoring CCMS Agents, the agent 'Availability' is 0 %
  • In the host sapstartsrv_ccms.log trace file, the following errors appear repeatedly:

ERROR: [<SID>:000:CSMREG] calling SALS_MS_GET_LOCAL_MS_INFO via RFC failed, can not get version of <SID>. RfcRc = 6, 


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Environment

  • SAP NetWeaver
  • ABAP Platform

Product

ABAP platform all versions ; SAP NetWeaver all versions

Keywords

KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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