SAP Knowledge Base Article - Public

3773237 - When the application is purged, attachments within the OpenText workspace also get anonymized - Recruiting Management

Symptom

When the application is purged, attachments linked are purged. This also reflects on OpenText Workspace.

Environment

SAP SuccessFactors Recruiting Management

Resolution

This behavior has been reviewed and confirmed by Engineering, Product Management, and the Compliance team, and is working as designed. When a purge is executed through Data Retention Management (DRM), all attachments associated with a Job Application are permanently deleted from both SuccessFactors and OpenText. This includes attachments stored in multiattachment fields. 

The deletion of these attachments is intentional and required to ensure compliance with GDPR regulations. The attribute anonymize="false" on multiattachment fields does not apply during a DRM‑initiated application purge and does not prevent attachment deletion.

No changes to this behavior are planned.

See Also

3477204 - Auto Data Purge and impact on Attachments in Recruiting

Candidate Profile Field Definition: Attributes

Keywords

RCM, Purge, DRM, Application, Job, Recruiting, OPT, OpenText, GDPR, Compliance, anonymize, multiattachment, deletion, data , KBA , LOD-SF-RCM-DRM , Data Retention Management - (DRM & DRTM) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions