Symptom
When the application is purged, attachments linked are purged. This also reflects on OpenText Workspace.
Environment
Resolution
This behavior has been reviewed and confirmed by Engineering, Product Management, and the Compliance team, and is working as designed. When a purge is executed through Data Retention Management (DRM), all attachments associated with a Job Application are permanently deleted from both SuccessFactors and OpenText. This includes attachments stored in multiattachment fields.
The deletion of these attachments is intentional and required to ensure compliance with GDPR regulations. The attribute anonymize="false" on multiattachment fields does not apply during a DRM‑initiated application purge and does not prevent attachment deletion.
No changes to this behavior are planned.
See Also
Keywords
RCM, Purge, DRM, Application, Job, Recruiting, OPT, OpenText, GDPR, Compliance, anonymize, multiattachment, deletion, data , KBA , LOD-SF-RCM-DRM , Data Retention Management - (DRM & DRTM) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
SAP Knowledge Base Article - Public