SAP Knowledge Base Article - Public

3773356 - How to use a global header and footer for all Onboarding and Offboarding emails - Onboarding

Symptom

How to use a global header and footer for all Onboarding and Offboarding emails?

Environment

SAP SuccessFactors Onboarding

Cause

Resolution

It is possible to use a single template from Admin Center → Email Services → Manage Template → Any Template → Step 3.

Step-by-Step Instructions:

  1. Go to Admin Center
  2. Search for Email Services and open it.
  3. Click Manage Template under the Active Templates tab.
  4. Open any existing template and navigate to Step 3.
  5. Configure:
    • Header Image: Upload your company logo/banner.
    • Global Footer: Enter the footer text (legal disclaimers, contact info, branding, etc.).
  6. Click Save.

The Global Footer field description states: "Provide an email footer that reflects in all emails globally." — It will immediately apply to every outbound Onboarding email across all entities.

See Also

KBA 3228120 - Email Services Main KBA - Onboarding

Keywords

global header, global footer, email services, onboarding, offboarding, manage template, step 3, header image, logo, footer disclaimer, cross-entity, template, notifications, onb, obx , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding all versions