SAP Knowledge Base Article - Public

3773365 - Future HRBP cannot access Review New Hire Data of Internal Hires before Start Date - Onboarding

Symptom

Future HRBPs (future Employee HR under Job Relationship) of internal hires cannot view or act on the New Hire Data Review in the Onboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate an internal hire (crossboarding) and ensure the current HRBP and the future HRBP are different users.
  2. Complete/approve the change so that the future HRBP is assigned the Review Employee Data task.
  3. As the future HRBP, open the Onboarding Dashboard or the Review New Hire Data card from the home page.
  4. Observe that the New Hire Data Review has no Start button, opens blank, or does not load, while the current HRBP can view and act on the hire.
  5. After the internal hire’s start date passes, the future HRBP can see the data and act on the task, while the current HRBP no longer has those actions.

Cause

The behavior is expected, and is not a role-based permission issue.

Resolution

The system currently does not allow the future HRBP to access or complete the New Hire Data Review for an internal hire before the hire’s start date. 

Please submit an enhancement idea to the Customer Influence for consideration, if this is an important feature/function you would like to see made in Onboarding in a future release. For how to raise an enhancement idea, refer to the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

future hrbp, future employee hr, internal hire, crossboarding, new hire data review, review employee information, onboarding dashboard, start button missing, step empty, future relationship, job relationship, start date behavior, permissions not applied, role-based permissions, nhdr , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding