3773426 - HR Manager Field in Job Information Is Not Persisted During New Hire Data Review - Onboarding

When the hr-manager field is included in the Job Information block of the New Hire Data Review step, the value entered by the responsible user is not saved. After submitting the step or refreshing the page, the hr-manager field appears empty and the previously entered value is lost.

SAP SuccessFactors Onboarding

1. Include the hr-manager field in the Job Information block of the New Hire Data Review hire template.
2. Initiate onboarding for a new hire.
3. Navigate to the New Hire Data Review step as the responsible user.
4. Enter a value in the hr-manager field.
5. Submit the step or navigate away and return to the page.
6. Observe that the hr-manager field is empty and the value was not retained.

The hr-manager field in the jobInfo HRIS element has been deprecated in Employee Central. The field no longer has a backing database column, making it transient — any value entered in the UI is not written to the database and is therefore not persisted across page loads or step submissions. The HR manager relationship is now stored in the jobRelationsInfo entity (Job Relationships portlet) instead.

To resolve this issue, remove the deprecated hr-manager field from the BCUI template for the New Hire Data Review step and configure the HR manager relationship through the Job Relationships portlet (jobRelationsInfo) instead.

1. Navigate to Admin Center > Manage Business Configuration.
2. Open the BCUI template used for the New Hire Data Review step.
3. Locate the hr-manager field in the Job Information block.
4. Remove the hr-manager field from the template.
5. Confirm that the Job Relationships portlet is included in the BCUI template and that the HR Manager relationship type is configured via jobRelationsInfo.
6. Save the template.
7. Test by initiating a new onboarding process and confirming the HR Manager assignment is captured correctly in the Job Relationships portlet.

Note: The hr-manager field was deprecated in a prior release. If it remains in any BCUI template, whether for Onboarding or other Employee Central workflows, it should be removed. Values entered in this field will not be persisted in any context where the backing column is absent.

Expected Result: After removing the hr-manager field from the BCUI template and configuring jobRelationsInfo, the HR Manager assignment is captured and persisted correctly during the New Hire Data Review step

For more information about deprecated fields, please access: Data Model Field Information for Employee Central

• Data Model Field Information for Employee Central
• Fields Hard-Coded for Syncing
• New Hire Data Review Configuration

HR manager, hr-manager, field, not, getting, resolved, populate, mapped, blank, No Selection, nothing, appears, Job Information, JobInfo, portlet, Onboarding , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem